Search Support   

My item was on sale. Can I get a Care Plan for the full replacement value?

Answer:

Your SquareTrade Care Plan is limited in value to the purchase price of your item, and we generally ask you to use the actual price paid for your item when purchasing a warranty.

However, if you bought your item from a retail website or store, and you got a substantial discount, the actual purchase price might be far lower than the fair replacement value of the item. In such a case, in order to make sure you have enough value in the warranty to replace your item after a claim, you are welcome to use the full regular retail price to purchase the warranty, as opposed to the sale price you paid.  This might make the warranty more expensive than if you use the sale price, but you'll get more value in your coverage.

If you choose to use the full retail value to buy the warranty, please provide proof of that retail value of your item when you submit your sales receipt.  If the full price is shown on your receipt, that is sufficient.  If not, you can provide a local ad showing the original price, or a printout from the manufacturer's website or a national retail website (Amazon, Best Buy, etc.) showing the MSRP or regular price, or something similar showing the full value of the item.


Please note that this process does not apply to items from eBay. For eBay items, we can only use the actual auction value for your warranty.  Also, this does not apply to discounts for open-box, floor model, or store display items. Please call us at 1-877-WARRANTY (877-927-7268) for assistance with coverage for open box or display items.


All contents ©1999-2011 by SquareTrade